Anyway... so come mid-December I dutifully go online ready to complete my tax return:
STEP 1 - Register
Enter your name (maybe this is easy after all?), Enter your email address. Repeat your email address (whoop! passed that test) and enter your... unique tax reference code. Ah... erm... what's that then? Oh I know, I have a National Insurance Number, that is unique to me and enables them to take money off me, must be that. No.
So you have to telephone the online self assessment tax helpdesk. Who then tell you they can't help you with this and you need to phone your tax office. So you phone your tax office:
ME: (after all the prove it's you questions) Hello, I need my Unique Tax Reference Code.
HMRC: I can't tell you that.
ME: But it's my unique tax reference code
HMRC: Yes, but I can't tell you over the phone, I'll have to post it to you.
ME: But I need to fill out my self assessment form online. Actually I need to register to fill out my self assessment form online
HMRC: Well you should have your UTR code in 7 days time.
Not quite as easy as you make out, is it Moira?
So I get my code, and Christmas comes and goes and back in the office again and sorting the filing and need to do all those things on my to-do list and... ok, I give in, I'll tackle the self assessment.
STEP 1 - Register
Enter your name (maybe this is easy after all?), Enter your email address. Repeat your email address (whoop! passed that test) and enter your... unique tax reference code. Ah that's the code thingy they sent me, tap tap tap. Registered!
Now I can do my self assessment? Well actually no. You have registered, yes, but now you need to enrol.
STEP 2 - Enrol
Enter your Unique Tax Reference code, brilliant, got that. Enter your National Insurance number, brilliant got that... submit.
I'm sorry that's incorrect please try again
It's not incorrect, it's what you sent me. This information seems to be sufficient enough for you to take money from me, how come I can't even make it through registration, sorry, enrollment.
STEP 2 - TAKE 2 - Enrol
Enter your Unique Tax Reference code, brilliant, got that. Enter your postcode this time as the National Insurance number didn't work, brilliant got that... submit.
I'm sorry your postcode is incorrect
It's not. Seriously, I'm quite confident I know where I live.
Please telephone the online helpdesk
Hmm, de ja vu. Either that or I've seen all this before.
ME: I'm trying to register, sorry, enrol for my self assessment but it says my NI number and postcode are incorrect
HMRC: What are putting in?
ME: [personally identifiable information]
HMRC: That's the wrong postcode.
ME: No it's not, it's where I live
HMRC: Yes that is where you live (thank you), but we have a different postcode for you on this system
ME (Hazarding a guess): Is it where I used to live?
HMRC: Yes
Brilliant. So now having passed the registration hurdle, and waiting for my unique tax reference code to be sent to me, having managed to negotiate the enrolment test and passed by using out of date information about myself, can I now please complete my self assessment?
Congratulations no your enrolment. You now need to activate your account. We have posted you an activation code which may take 7 days to reach you
Moira... you and me need to have words.
